AI Powered, Human Driven
Pick The Plan That Works for You
Save 25% with Annual billing
Basic Plan
Free
Easy to search chatbot
Fannie Mae & Freddie Mac
FHA, VA, and USDA
Lender Partners
25 prompts per month
Professional Plan
$15/month
Easy to search chatbot
Fannie Mae & Freddie Mac
FHA, VA, and USDA
Lender Partners
Unlimited prompts
Enterprise Solution
Custom Pricing
A customized guideline chatbot
Overlays and multiple investors included
Other uses cases available
API ready
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Got Questions? We’ve Got Answers.
Frequently Asked Questions
So, what's the deal with Guideline Buddy? How can it actually help me out?
Guideline Buddy, also known as Buddy, is an AI-powered chatbot that's trained to understand investor and lender guidelines. Just ask specific questions, and he'll respond in plain language, saving you time from sifting through PDFs. You can find the exact guideline you need hassle-free!
Who can benefit the most from using Guideline Buddy, you may ask?
Buddy is a game-changer for anyone in the mortgage business who qualifies borrowers. Loan Officers, LOAs, Processors, Underwriters, and more can easily access and search guidelines. So, whether you're a newbie or seasoned veteran, Buddy saves you valuable time!
Can't chatbots like ChatGPT, Bard, or Claude 2 help me in the same way?
Well, here's the thing, Large Language Models (LLMs) are trained on general knowledge, not the nitty-gritty investor and lender guidelines that mortgage pros need to search. And since agency guidelines span thousands of pages, LLMs can only process a limited amount of text at once. That's where Guideline Buddy comes in! He’s specifically built to handle the massive amount of pages that investor and lender guidelines can be.
So, I’m wondering how Guideline Buddy sets itself apart from other mortgage guideline chatbots?
Here's the scoop, our main goal is to assist mortgage pros in searching guidelines. We don't mix our product with other services or make it exclusive to employees of certain companies. Now, don't get us wrong - we're not saying those things are bad. We just believe that focusing on one core function that's accessible to everyone is the smartest way to provide the best product for your hard-earned money.
So, how do you ensure that the guidelines are always up-to-date?
Well, Buddy stays on top of the latest guidelines and learns them as soon as they're released. Plus, he keeps you in the loop by sharing the news about the latest guidelines right away. No need to worry about using outdated guidelines and making a mistake when qualifying a borrower.
Hey, are there any resources out there to help me get started?
Chatting with Buddy is super intuitive and user-friendly. If you ever need help learning your way around the platform, just ask Buddy directly! He'll give you clear instructions on how to make the most of your experience and effortlessly get the hang of it.
Why isn't my Underwriter on the same page as Guideline Buddy?
Just so you know, Buddy is an AI-powered tool that doesn't make credit decisions. He's here to assist you by finding and explaining guidelines, and helping you discover the best solutions. So, your Underwriter ultimately has credit authority and discretion.
How safe is my data when using the platform?
Data security is a big deal for us, especially in the mortgage industry. We make sure to encrypt all your data and interactions within our platform. You can trust us to keep your data secure during transit and at rest. We have strict access controls and regularly update our security measures to stay ahead of any risks. Check out our Privacy Policy for more info!
My company won’t let me use Guideline Buddy, what can I do?
We get it – some companies might have concerns about their employees engaging with Buddy. But here's the thing: we've got you covered with our tailored enterprise solutions that effectively address those concerns. We're also pros at creating personalized chatbots trained on company-specific data. So, you can have your very own Guideline Buddy designed to fit your company's needs. If you want to chat more about our enterprise solutions, just shoot us an email at sales@guidelinebuddy.com.
What kind of customer support can I expect?
If you have any support issues, feel free to reach out to us via email at hey@guidelinebuddy.com. We're here to help you out!